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Course 200: Strategic Human Resource Management
Learn the elements that make up a solid HR plan and the steps for implementing it.
Course 201: Employment Law for Managers
In an increasingly litigious society, managers need to know basic boundaries in various situations.
Course 202: Preventing Discrimination and Harassment
Training employees on this subject goes a long way, but managers need to continuously
reinforce the policies and know what to do when someone crosses the line.
Course 203: Conducting Effective Investigations
If you suspect an employee is breaking company policy or the law, there are certain
procedures you must follow to reach a quick and objective resolution.
Course 204: The Business of Diversity
Learn to manage diversity in a way that takes advantage of its inherent benefits such
as out-of-the-box thinking and interesting team dynamics.
Course 205: Hiring for Success: Effective Attraction and Selection Strategies
Ads in the paper and postings on Internet portals may or may not be the best places for
your company to find talent. Go down other avenues to good people, then discover
techniques for identifying the great people in that tall stack of good resumes.
Course 206: Retention Strategies
Upwards of 50% of workers say salary's not the most important reason they stay with or
leave a job. Learn how to keep your employees satisfied and eager to contribute.
Course 207: Effective Conflict Resolution
Some disagreement in the workplace can be positive, as it means people are exchanging
ideas and strategies. But sometimes disagreements get out of hand and require that a
manager step in and resolve the issue with authority and composure.
Course 208: Leadership Development
Even natural leaders can benefit from leadership training as it relates to your
company's specific goals and strategies.
Course 209: Supervisory Training
People are often promoted to supervisory positions because they
perform their tasks well. Managing people is an entirely different talent that many
taskmasters haven't ever performed. This class is a "must" for anyone who works
through others to get the job done.
Course 210: Advanced Supervisory Training
Good managers know the basics; great managers know how to handle
complex issues such as conflict resolution and discipline with grace and style.
This class gives seasoned supervisors a chance to hone their skills and discover new approaches.
Course 211: Strategic Planning
It's not a once-a-year exercise, but a way of thinking that should
filter through every project. This course focuses on developing and implementing strategic
plans that get results.
Course 212: Developing Teams
Encouraging a group's productivity involves more than cheerleading.
Learn to select the right mix of people, establish ground rules, and ensure the sum is
greater than its parts.
Course 213: Coaching
There's a fine line between supporting employees and encouraging
them. Along this line is coaching. Learn when and how to use coaching techniques to
supplement your management skills.
Course 214: Mentoring
Having a non-supervisor to learn from can be an invaluable part
of an employee's career. But developing a worthwhile mentoring program is more than
just matching up people with similar personalities and goals. This course covers
the topic of mentoring from needs assessment to implementation.
Course 215: Effective Orientation and Training
Learn to host a meaningful orientation that gets new employees excited about their new
employers and includes all the details that they need to know.
Course 216: Effective Performance Management
The annual review comes and goes, but ongoing performance management identifies issues
as they occur, allowing employees to continuously improve and grow.
Course 217: Customer Service for Human Resources Professionals
HR touches all departments in the company, and many external forces as well. Find ways
to serve each unique group.
Course 218: Equal Employment Opportunity
It's not just an acronym to stick in employment ads - it's a bona fide law. Managers who
deal with hiring and promoting need to know all about it.
Course 219: Training Skills
Sometimes it's appropriate for a company's own managers to teach classes. But a great
manager does not a great teacher make; this class goes over basic classroom presentation
skills, to ensure that time is well spent and managers feel comfortable delivering the information.
Course 220: Managing Difficult Behaviors
In some cases, a person's contribution to the company outweighs their unacceptable behaviors.
These unique individuals require a unique approach to ensure they continue to perform well
without negatively affecting their coworkers.
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